This walks you through a full rent review in MarketRent, from the first tenancy details to serving the Section 13 notice and applying the new rent.
How to Run a Rent Review from Start to Finish
Start in the Rent Reviews area and open the property you want to review.
This walkthrough uses a blank example property so you can see the full setup process.
If you only need one part of the workflow, there are shorter videos for each stage.
Go to the Edit screen and fill in any missing tenancy/property data.
Add key tenancy details such as:
Add any required inclusions, such as communal utilities, if applicable.
Complete property details such as:
Save the record to update the file and clear the related next-step actions.
Open the People page or click Edit People from the next step.
Add the landlord and tenant contact details.
If the data already exists in your CRM, it should pull through automatically.
For multiple tenants, click the add icon again to include each additional tenant.
You can also add extra details like:
Once saved, this removes the people-related action from the next steps list.
Go to Property Comparables to gather evidence for the rent review.
Filter the comparable data by relevant criteria, such as:
Review the best matches and choose comparables that are closest in size, type, and location.
Add selected comparables using the plus button.
The chosen properties become the comparables used in the evidence pack.
Open the Rent Indexing step and add a new index.
Use PIPR (Price Index for Private Rents) as the preferred indexation method.
Review the recommendation based on:
Add the indexation to strengthen the rent review recommendation.
Check whether an EPC certificate is available and attach it if you have one.
If no EPC is available, leave it blank for now.
You can also review the evidence pack and rent review report before sending the proposal.
Open the Propose Rent Review step.
Review the current rent, comparable evidence, and indexation recommendation.
Decide on the proposed rent amount based on the evidence.
Set a minimum negotiable amount so the landlord authorises a lower settlement floor if needed.
You can adjust the rent using the slider or by typing the amount directly.
Save and send the proposal to the landlord.
The landlord receives an email and opens the proposal.
They can view:
The landlord can choose to:
They also confirm the negotiation floor if applicable.
Once submitted, the response returns to the MarketRent account.
Back in MarketRent, review the landlord’s submitted instruction.
Confirm the agreed rent and the date the new rent should start.
Choose the earliest allowed start date if appropriate.
Optionally sign on behalf of the landlord.
Preview the Form 4 / Section 13 notice to check all details.
Edit any tenant or property details if needed, then save and send the notice to the tenant.
The tenant receives the Section 13 notice by email and opens the link.
They can download:
They are shown the proposed rent increase and their rights.
The tenant can choose to:
In this walkthrough, the tenant accepts and submits their confirmation.
Return to MarketRent and open the Complete Rent Review action.
Apply the new rent amount.
Confirm the rent frequency and the effective start date.
Save the update.
The property is then marked as complete and scheduled for the next review.
The system will flag it again in advance of the next rent review period.
Still have a question, or some feedback?
Email us at: hello@marketrent.co.uk.