Setting chase timings means MarketRent automatically follows up after each status change, so you don't have to remember.
Go to Settings.
Scroll down to Rent Review Chase Dates.
This is where you control when automated chase emails are sent after a status change.
The setting determines how many business days pass after each status change before a chase email is triggered.
Example: after sending a Section 13 notice, if no response is received, the system will send an automated chase email after the configured delay.
The default is 3 business days.
If you want to give tenants more time, change the value to a longer delay, such as 5 business days.
Click Save to apply the new chase timing.
The updated setting will control future automated chase emails.
Still have a question, or some feedback?
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